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Privacy Policy

This policy explains how Talverta and its related Sovelanta scheduling service handle information when people use our websites, applications, recruiting tools, scheduling tools, and communications.

Effective date: September 10, 2026

1. Scope and who we are

This Privacy Policy applies to Talverta recruiting services and the Sovelanta scheduling service. In this policy, “Talverta,” “Sovelanta,” “we,” “us,” and “our” refer to the registered Talverta business and its related services.

Businesses use our services to manage recruiting, candidates, interviews, appointments, clients, staff, and related communications. Those businesses decide what information they enter and which messages they send. Their own privacy practices may also apply.

2. Information we collect

Depending on how you use the services, we may collect:

  • Account details, such as name, email address, phone number, business name, and sign-in information.
  • Recruiting information, such as applications, interview schedules, evaluations, notes, and hiring-stage activity.
  • Scheduling information, such as services, appointments, availability, locations, assigned staff, cancellations, and rescheduling activity.
  • Communication information, including email delivery records, replies, and support messages. If text messaging becomes available and you opt in, this may also include SMS delivery records, consent choices, and opt-out requests.
  • Payment and subscription records if paid plans become available. Payment card details would be handled by our payment providers and not stored directly by us unless clearly stated.
  • Technical information, such as device, browser, IP address, timestamps, security events, and how the services are used.

3. How we use information

We use information to provide and secure the services, manage accounts, process bookings and interviews, deliver requested communications, respond to support requests, maintain records, prevent misuse, improve our products, and comply with legal obligations.

We do not use candidate or client information submitted by a business to make hiring, employment, health, or professional decisions for that business.

4. Future text messaging and mobile information

Text messaging is coming soon and is not part of the current Talverta Hire early-access service.

If text messaging becomes available, providing a mobile number will not by itself enroll you. A separate opt-in will be required before a business can send customer-care messages through Talverta or Sovelanta.

SMS consent will remain optional and will not be required to apply for a job, schedule an interview, book a service, or make a purchase. We will not sell mobile phone information or share it with third parties for their own marketing or promotional purposes.

When future SMS tools are enabled, opt-in records and consent may be shared only as needed with telecommunications carriers and service providers that help deliver and support messaging, or when required by law.

5. How we share information

We may share information with the business that invited you or provides your appointment, vendors that host and support our services, payment and communication providers, professional advisers, and government authorities when legally required. We may also disclose information to protect people, prevent fraud or abuse, or complete a lawful business transfer.

Service providers may use information only to perform services for us under their agreements and applicable law.

6. Data retention and security

We retain information for as long as needed to provide the services, maintain business and consent records, resolve disputes, enforce agreements, and meet legal requirements. Retention periods vary by the type of information and the choices of the business using the service.

We use administrative, technical, and organizational safeguards designed to protect information. No online service can promise absolute security.

7. Your choices and rights

You may update certain account information through the service. If text messaging becomes available and you opt in, you will be able to opt out by replying STOP. You may also ask the business that collected your information to correct or delete it. Depending on where you live, privacy law may provide additional access, correction, deletion, or appeal rights.

We may need to verify a request before completing it. Some records may be retained when required by law or for security, fraud prevention, dispute resolution, or legitimate business needs.

8. Children

Our services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

9. Changes to this policy

We may update this policy as our services or legal obligations change. We will post the revised policy with a new effective date. Material changes may also be communicated through the service.

10. Contact

Questions about this policy can be sent to hello@talverta.com. If your information was collected by an employer, recruiter, studio, or service business using Talverta or Sovelanta, you may also contact that business directly.